Michael Heap

Hi, I'm Michael

Computers aren't magic. Neither is leadership.

I write about systems, people, and what we learn when things go wrong.

Favourites

Not sure where to start? Try one of these:

❤ I don't want the details
❤ Prompt Engineering for Humans
❤ Delivery and Dopamine
❤ When Asking is Easy (and Answering Isn't)
❤ Pin your GitHub Actions
❤ Quality > Speed > Scope